Trackodo Privacy Policy

Effective Date: September 28, 2025
This Privacy Policy explains how Trackodo (the "Company," "we," "us," or "our") collects, uses, protects, and discloses information that arises from your use of the Trackodo mobile application, the TrackOdo website, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.


1. The Information We Collect

We collect information that falls into the following categories. This data is collected because Trackodo is a paid service focused on vehicle record-keeping and is not available without it.

A. Information You Directly Provide (Required for Service)

    •    Account and Contact Data: Name, email address, password (encrypted), and billing information (handled by our third-party payment processor).
    •    Vehicle Data: Vehicle Identification Number (VIN), vehicle make, model, year, and license plate number.
    •    Mileage and Lease Data: Odometer readings (manual inputs), uploaded odometer photographs, initial mileage, lease start/end dates, total contracted mileage, and calculated mileage usage/remaining allowances.
    •    Customer Support Data: Information you provide when contacting our support team (e.g., questions, feedback, bug reports).

B. Usage and Technical Data

When you access the Service, we automatically collect data about your use of the platform:
    •    Usage Logs: Activity within the app (e.g., timestamps of mileage updates, features accessed, calculation triggers).
    •    Device Information: Device type, operating system version, browser type, IP address, and unique device identifiers.
    •    Location Data: We do not actively track your GPS location. We only collect the location metadata that is inherent in the odometer photos you upload (e.g., GPS coordinates embedded by your phone's camera).


2. How We Use Your Information

We use the data we collect solely for the purpose of operating, maintaining, and improving the Service for you:
    •    To Provide the Service: To manage your account, store your vehicle and mileage logs, calculate your remaining lease allowance, and generate the reports you request.
    •    For Internal Analytics and Improvement (De-identified Data): We retain and use non-personally identifiable, aggregated data (data that cannot be traced back to you) for internal business purposes, such as understanding usage trends, improving algorithms, and developing new features.
    •    For Communication: To send you service announcements, security alerts, and administrative messages related to your account or subscription.
    •    For Security and Billing: To process your subscription payments via third-party payment processors and to protect Trackodo from fraud or technical issues.


3. How We Share Your Information

We do not sell your Personal Information for any reason. We share your data only in the following limited circumstances:
    •    With Third-Party Service Providers: We share necessary data with third-party vendors who perform services on our behalf, such as payment processors, hosting providers, and analytics providers.
    •    For Legal Reasons: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.
    •    In the Event of a Business Transfer: If Trackodo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, provided the recipient agrees to honor this Privacy Policy.


4. Your Rights and Data Management

You have complete control over your data within the Trackodo platform:
    •    Right to Access and Correction: You can access, review, and change all your personal data and vehicle records directly within your account settings at any time.
    •    Right to Deletion and Reset: You can delete or reset all your data at any time. Upon your request, we will remove your associated Personally Identifiable Information (PII) from our active systems.
    •    Data Retention: We retain your PII only as long as you have an active account or as needed to provide the Service to you.


5. Data Security

We implement security measures designed to protect your information from unauthorized access, loss, misuse, or alteration. These measures include using SSL/TLS encryption for data transmission and applying access controls on our systems.


6. Cookies

Our Cookie Policy, which is available on our website, explains how we use cookies and similar technologies to maintain session security and analyze site usage.


7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "Effective Date" at the top of this policy and by sending you an email notification or placing a prominent notice within the Service prior to the change becoming effective.


8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Trackodo Email: [email protected]